Foreign to Familiar

This is a synopsis of a book that I just read called "Foreign to Familiar." The book is well written, easy to read, concise, and best of all very positive. The synopsis is written by Gertjan Van Stam who has been living here in Macha for many years now, but is from the Netherlands.


Culture Remarks
Submitted by gvanstam on Mon, 2006-06-19 19:21. Rules and Regulations in Zambia

The realities at Macha, and the way the people relate, can be very different than how people relate in 'the West'. Culture shock or culture stress is a reality for those coming in from 'the cold'. Dealing with the unfamiliar means making new decisions constantly, which takes energy. For some guidance on where the differences might lay, some of the stereo types a westerner might find in Macha:

Relationship oriented (versus Task Orientation)
In Macha, as in the whole of Africa, interactions are relationship based. Communications are not so much about the factual information, but create a 'feel-good' atmosphere. The society is feeling oriented. To properly greet each other is important part of the daily interactions; It is inappropriate to 'talk business' upon first arriving at a meeting.

Indirect Communication (versus Direct Communication)
In Macha it is all about being friendly. Every question must be phrased in such a way as to not offend by its directness. Using a third party for accurate information in case a direct question will be too harsh is a good option. A 'yes' may not be an answer to your question; It may be the first step in beginning a friendly interchange. Therefore, avoid yes-or-no (closed) questions. And certainly avoid embarrassing people in what ever way.

Group Orientation (versus Individualism)
People belong, thus therefor they are. The identity is tied to the group, which is often family and tribe. The group provides and protects, which is very valuable in a resource limited environment as rural Africa. Taking initiative within a group is greatly determined by the role someone plays. And personal behavior reflects on the whole group. Team members normally expect direction from the leader.

Inclusion (versus Privacy)
At Macha there is a group-oriented culture. Individuals are automatically included in conversation, meals, and the other activities of the group, when present. Possessions are seen and being used freely by all: food, tools, funds, etc. It is not desirable to be left to oneself. And it is quite rude to hold a private conversation or make plans that exclude others present.

Hospitality
Is spontaneous, often without an advance invitation. It is in the context for relationship. The host fully takes care of the needs of the guest. The guest pays for nothing. Travelers are taken in and provided for.

High-Context Culture (everything matters)
At Macha, who you are related to matters. And who you know matters. So, it is important to be properly introduced. Watch to see how others respond in a situation in order to apply appropriate behavior. Remember to honor the people you are dealing with, too casual is insulting. Use manners. Respect the rules. And, again, give attention to appropriate greetings.

Time and Planning
At Macha people are not as oriented towards the clock as in western cultures. People are event oriented. Also they are spontaneous and flexible in their approach to life. People respond to what life brings, considering saving time not as important as experiencing the moment.

Source: “Foreign to Familiar”, Sarah Lanier, McDougal Publishing.